Effective Date: September 2025

At HydraVive Wellness, a brand of Everwell Integrative Health Solutions LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or communicate with us.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Your name, email address, phone number, date of birth, billing details, and any information you provide when booking services or filling out forms.

• Health Information: Limited health details you voluntarily provide in connection with functional assessments, wellness consultations, or treatments.

• Technical Information: IP address, browser type, operating system, and usage data when you visit our website.

• Payment Information: Processed securely through third-party payment providers. HydraVive does not store full credit card details.

2. How We Use Your Information

We use your information to:

• Provide and manage the services you request.

• Personalize your wellness treatments and recommendations.

• Process payments and send invoices.

• Communicate with you regarding appointments, offers, or service updates.

• Improve our website, services, and customer experience.

• Comply with legal or regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal data. We may share information in the following limited circumstances:

• Service Providers: With trusted third-party providers who help us operate our website, process payments, or deliver services.

• Legal Requirements: When required by law, regulation, or valid legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Health Information and Confidentiality

Any health-related information you share with HydraVive Wellness (operated by Everwell Integrative Health Solutions LLC) is treated as confidential. Access is restricted to authorized staff, and we take steps to ensure your privacy is safeguarded.

5. Data Security

We implement reasonable technical and administrative safeguards to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Choices

• You may opt out of receiving promotional emails by clicking “unsubscribe” in any message or contacting us directly.

• You may request to update, correct, or delete your personal information by emailing us at [email protected].

• You may decline to provide certain information, though this may limit your ability to access some services.

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and collect analytics. You can disable cookies in your browser settings, but some features of the site may not function properly.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

9. Links to Third-Party Sites

Our website may contain links to external sites. HydraVive Wellness (operated by Everwell Integrative Health Solutions LLC) is not responsible for the privacy practices or content of third-party websites.

10. SMS/Text Messaging Program

By providing your phone number on our website, forms, or booking system, you consent to receive text messages from HydraVive Wellness, a brand of Everwell Integrative Health Solutions LLC. These messages may include appointment confirmations, reminders, service-related notifications, and occasional marketing or promotional content.

• Opt-In:

  You opt in to receive SMS messages by submitting your phone number through our website forms, booking system, or other communication channels and expressly agreeing to receive text messages from us.
  

• Message Frequency:

  Message frequency may vary depending on your interactions with us, but you can generally expect messages related to your appointments and occasional promotional updates.
  

• Message & Data Rates:

  Standard message and data rates may apply based on your mobile carrier and plan.
  

• Opt-Out:

  You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive SMS communications unless you opt in again.
  

• Help & Support:

  For assistance, reply HELP to any message or contact us directly through our website.
  

• Privacy of Information:

  We do not sell, rent, or share your phone number with third parties for their marketing purposes. Your information is used solely in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.