Effective Date: September 2025

At HydraVive Wellness, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or communicate with us.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Your name, email address, phone number, date of birth, billing details, and any information you provide when booking services or filling out forms.

• Health Information: Limited health details you voluntarily provide in connection with functional assessments, wellness consultations, or treatments.

• Technical Information: IP address, browser type, operating system, and usage data when you visit our website.

• Payment Information: Processed securely through third-party payment providers. HydraVive does not store full credit card details.

2. How We Use Your Information

We use your information to:

• Provide and manage the services you request.

• Personalize your wellness treatments and recommendations.

• Process payments and send invoices.

• Communicate with you regarding appointments, offers, or service updates.

• Improve our website, services, and customer experience.

• Comply with legal or regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal data. We may share information in the following limited circumstances:

• Service Providers: With trusted third-party providers who help us operate our website, process payments, or deliver services.

• Legal Requirements: When required by law, regulation, or valid legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Health Information and Confidentiality

Any health-related information you share with HydraVive Wellness is treated as confidential. Access is restricted to authorized staff, and we take steps to ensure your privacy is safeguarded.

5. Data Security

We implement reasonable technical and administrative safeguards to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Choices

• You may opt out of receiving promotional emails by clicking “unsubscribe” in any message or contacting us directly.

• You may request to update, correct, or delete your personal information by emailing us at [email protected].

• You may decline to provide certain information, though this may limit your ability to access some services.

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and collect analytics. You can disable cookies in your browser settings, but some features of the site may not function properly.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

9. Links to Third-Party Sites

Our website may contain links to external sites. HydraVive Wellness is not responsible for the privacy practices or content of third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.